Refund policy

Returns & Exchanges

We want you to love your swimwear. If your purchase isn't quite right, we offer exchanges or store credit subject to the conditions below.

Change of Mind Returns

We accept returns for exchange or store credit within 14 days of delivery.

To be eligible, items must:

• Be unworn, unwashed and unused.
• Have all original tags attached.
• Have the hygiene liner/sticker fully intact.
• Be free from makeup, tanning products, perfumes, deodorant and any other marks or scents.
• Be returned in their original condition.

For hygiene reasons, we cannot accept returns on swimwear where the hygiene liner has been removed, damaged or tampered with.

Please note that we do not offer refunds for change of mind, incorrect size selection, change of preference, or unwanted gifts. Approved change-of-mind returns will be issued as store credit or exchanged for another size or style, subject to availability.

Customers are responsible for all return shipping costs.

Sale Items

Sale, promotional and clearance items are considered final sale and cannot be returned for exchange, store credit or refund unless required under Australian Consumer Law.

Faulty or Incorrect Items

We take great care in ensuring every order meets our quality standards.

If you believe you have received a faulty item or an item that differs from your order, please contact us within 7 days of receiving your package and include your order number and photos of the issue.